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Here is why personal development is making an entry into our incentive programs

Communication was never on the school curriculum when I was a kid, certainly I learnt the theories of Pythagoras and spent a whole term musing over the law of Parabolic motion, and as interesting as it was, I use none of that knowledge today. Today I find myself fascinated a how a person can walk into a room and with just their body language announce “ here I am” whilst others can shuffle into a a room and whisper “oh there you are” The art of communication is often looked upon as a soft skill that attracts varying levels of importance in an academic curriculum. There is nothing soft about an orator who can whip a nation into a frenzy of emotion using a carefully written speech rich in metaphors and alliteration. Communication is PRIMARY skill and should be given its due respect in our modern day education system. Simple things like eye contact, breathing, hand movements and a smile can give 80% of yourself away to a keen communication skills expert. As Leil Lowndes says in his book How to Talk to Anyone … “your body is your autobiography in motion” Consider for a moment the unassuming diminutive shuffling figure of Ghandi, how was the world so enamoured by his equanimity? How did he instil his message in others with such conviction? The next time you see a clip of his speech, watch how he uses his smile and his eyes. Take a look at Ronald Reagan, we can debate his politics, but he transitioned from an actor to become president of the USA, next time take a look at his eye contact and his smile. If we begin to notice and analyse the people around us who we admire for their communication skills, we will see that they use their bodies just ever so slightly differently to most people, we call it charm, X factor or charisma.

If I wished to become a pilot I would have to study and undergo hours and hours of practice. Having qualified, it would be incumbent upon me to invest time in keeping my skill level updated to a globally accepted standard. I wonder how the world of politics and business would be today if we did that with our communications skills. One would be forgiven for thinking some people in positions of influence have not updated their skills since they were toddlers. My first tip to making the step towards improving your communications skills is to buy a very simple book called Talk Language By Alan Pease. I read this booked 29 years ago and I was hooked!

I am finding more incentive programs require an element of real learning or personal development in order to sucessfully anchor a visit to Barcelona. Our challenge is now to make all of our incentive programs relevant to the the learning objectives of our clients and the more we do this, the better the long term results.


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